Welcome to Bug Free. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our services, including our website, social media platforms, and other online and offline services. This policy is in accordance with UAE Federal Law No. 2 of 2019, Dubai Data Law (Law No. 26 of 2015), and the Telecommunications Regulatory Authority (TRA) regulations.
 

We may collect the following types of information:
Personal Information: Name, email address, phone number, address, payment details, and other personal details you provide when you interact with us.
Technical Information: IP address, browser type, operating system, device information, and browsing history.
Usage Information: Pages visited, time spent on our website, and interaction with our social media posts.
Location Information: If you permit, we may collect information about your location from your device.
 

We use your information for the following purposes:
Service Delivery: To provide and manage our pest control services.
Communication: To respond to inquiries, send updates, and inform you about new services or changes.
Marketing: To send promotional materials and offers, and to analyze the effectiveness of our marketing campaigns.
Improvement: To improve our services, website, and user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

 

We may share your information with:
Service Providers: Third-party vendors that help us operate our business, such as payment processors, marketing agencies, and IT service providers.
Legal Authorities: If required by UAE law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
 

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
 

You have the right to:
Access and review your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information under certain circumstances.
Object to or restrict the processing of your personal information.
To exercise these rights, please contact us at [Insert Contact Information].
 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bug Free Office 44-43 Al Fahidi building, Bur Dubai, Dubai, United Arab Emirates
Email: care@bugfree.ae
Phone: +971585990534